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marlene
Frequently asked questions

What you should know before you come.

Here are the essential answers about booking, payment and your visit to the studio — clear and without fine print.

You pick a treatment and duration online and choose a time in the calendar. I review and confirm your request within 24 hours.

I run a purely self-pay practice — costs are not covered by health insurance.

You pay directly on site at the studio — in cash, via TWINT or by credit card.

Free of charge up to 24 hours before. For late cancellations or no-shows I charge 100% of the treatment price.

Please skip the treatment in case of fever or acute infections, acute thrombosis, a recent heart attack, or contagious skin conditions. If you are unsure, get in touch beforehand and we will figure it out together.

Not currently. All treatments take place at the studio at Zwinglistrasse 40.

Yes. You can create a personal value voucher online, pay securely and download it immediately as a PDF. It can be used for any treatment.

Question not covered?

Write to me directly — I reply within a day.